Over the past weeks, we have accumulated a lot of news about the development of our investment platform but let me start with a statement about the spread of COVID-19 pandemic. Our online service works as usual and accruals occur without any delays in the period from MONDAY to FRIDAY (5 days a week) and we process payments as usual – 7 days a week, despite the quarantine measures taken by our government and the governments of other countries.
We take care of our employees and also take all measures to take care of them, so we were able to rebuild our work smoothly, without any problems. Thanks to high technology development.
We earn as usual, and in some markets and instruments even more, due to correct forecasting and prevailing SHORT positions and volatility in the stock, currency, commodity and cryptocurrency markets.
Now let me tell you about some innovations in online investment platform:
Firstly, we have significantly improved our customer support:
- We have introduced a Ticket system that is more convenient than support requests and is available to registered clients after logging in to their accounts
-We have enabled online support via online chat, where our clients can get support 24/7 for the operation of our online service and the activities of our company.
- We have enabled telephone support with phone number: +441613941701, which allows our clients also get qualified voice support from our operators.
Also, we have finally increased our presence in social networks. Now we have not only information channel in Telegram but also:
- Facebook: https://www.facebook.com/comextrades
- Twitter: https://twitter.com/ComexTrades
Secondly, if we talk about significant improvements to our online service, we have launched a service for investing in cryptocurrencies at a fixed rate, in addition to the possibility of investing in cryptocurrencies with a floating market rate. We believe that this opens up limitless opportunities for our clients to earn and diversify their assets during a period of high uncertainty caused by the Black Swan – the COVID-19 pandemic.
So, what is an investment with a fixed rate of cryptocurrencies?
It's simple. Let's take an example. If you invest 1 BTC in a CT1 investment plan, you will get exactly 1.3 BTC in cryptocurrency for a period without worrying about the volatility of the cryptocurrency's value and changes in its market price.
To invest cryptocurrencies at a fixed rate you need to switch your account to "Fixed crypto”. Due to the non-market price of investments at a fixed rate, we have made a completely separate account with a separate history and withdrawal pages. At the same time, your account remains up-to-date, and all your partners are also in your partner network so you are able to get your referral commission for “Fixed crypto” also. In addition, please note that due to the capabilities of our software, we have to get investments in US Dollars only, so we have just set fixed rates that will not be changed in future:
Thirdly, we have improved our referral system and made it more profitable for our clients. Now it is three-level and is 5%-2%-1%. We are also working on a system of regional representatives and we will inform you about it in the nearest time.
And fourthly, we have prepared a small video presentation of our office and our team, which we had shot before the spread of the pandemic.
You can watch it on YouTube:
In the nearest future we are going to translate our website into different languages: Spanish, German, Chinese, French and Russian. It will allow our clients from all over the world work with our platform without any barriers.
Finally, we would like to ask you to take care of yourself and follow all the recommendations of The World Health Organization and your local authorities. The pandemic will soon be over, just like all the others that have happened with humanity before. Everything depends on us and let's treat ourselves and other people more responsibly.
CEO Raymond Stokes